SI BSS Solution/System Integrator

Contract
Plano, Texas
Candidates must be onsite
Additional Breakout Point

Job Description

A Solution Integrator delivers a variety of technical services in live customer networks and creates customized software packages for specific customers. Solution Integrator may develop and design methods, tools and scripts and/or carry out site design and layout, identifies and troubleshoots faults within a defined framework in line with customer requirements. A Solution Integrator mainly interacts with other Ericsson Services Professionals, other groups within the Service Delivery organization, and with customers on issues related to site engineering, troubleshooting of network problems, and in training sessions. Often plays a role as project member during delivery phase of projects.

Responsibilities

RESPONSIBILITIES:

· Software loading, configuration, integration, troubleshooting and customer support of existing solutions, products, networks on a customer site or in a lab environment using Ericsson products, 3rd party, or customized packages and adaptations.

  • Perform complex updates/upgrades of live networks
  • Perform customer acceptance testing
  • Providing ongoing customer support throughout implementation as well as driving new solutions development in order to meet the customer’s expectations.
  • Attend and participate in customer meetings for specific solutions and different areas.
  • Assist solution architects in customer requirement gathering and analysis

 

IDEAL:

  • Knowledge of Real Time Charging Systems: such as Ericsson Charging System, Alcatel Lucent, Nokia Siemens, Telcordia, or equivalent.
  • Knowledge of Telecom Billing Systems: such as Convergys, AMDOCS, BSCS, or equivalent.
  • Understanding of 2G/3G/4G mobile wireless technologies
  • Knowledge of mediation systems, preferably Ericsson MultiMediation

 

CORE COMPETENCIES:

  • Strong problem solving skills and analytical ability.
  • Impeccable communication skills in order to be able to participate and drive customer meetings, as well as develop solutions
  • Ability to work under stressful situations, meet tight deadlines and deliver services with high quality
  • Ability to learn new technology, products and solutions.
  • Ability to examine situations from a highly analytical perspective
  • Ability to take on a leadership role
  • Ability to understand specific needs in which to create or alter solutions
  • Ability to work in a team environment
  • Innovation by thinking outside the box, challenging ideas and practices constructively and striving to continuously improve the way things are.

 

TRAVEL: Ability to accommodate some travel including extended stays on customer sites when necessary.

Qualifications

– Previous integration and verification experience (testing such as basic testing, function testing, robustness, load, performance, system and integration testing is definitely beneficial)

. Previous verification experience is a plus (previous professional experience working in an integration and verification capacity is required)

– Experience and solution knowledge about Charging System 5.0 is highly appreciated, but experience from Charging System 4.0 or 3.0 with deep node competence will suffice.

– SDP/AIR node knowledge is required. – Unix/Linux experience required (system admin knowledge of Linux/Sun Solaris and IBM experience is highly required).

– Good knowledge of wireless technologies and related protocols a plus. Understanding of CIP/IP is definitely a plus.

– Experience with IN protocols (CAPv3, CAPv2, CAPv1, CS1+ TSP-IN) verification, configuration and troubleshooting is highly desired

– Understanding of dedicated and shared accounts in a Prepaid /Charging structure is also a plus.

– Installation, configuration and integration of servers.

– Strong knowledge of IP networking, routing and Internet technologies (TCP/IP, DNS, HTTP, Radius, Diameter) o Operating Systems: UNIX, Solaris, Linux. o Database: Relational databases such as Oracle and Sybase IQ o Scripting: Perl, UNIX

Education

– Bachelor or Master’s degree in Engineering or Computer Science or acceptable equivalent of post-secondary education and experience.

– Minimum of 3-5 years previous experience working with system integration.

Apply For: SI BSS Solution/System Integrator

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